Reserve your space for 14 October 2027 - choose it on the floor plan
1st edition • Austria Center Vienna
14 Oct 202714 Oct 2027

Rules for exhibitors

1. General provisions, definitions.

1.1. These regulations constitute the general terms of the agreement within the framework of fair E-commerce Vienna Expo organized by E-commerce Vienna Expo sp. z o.o. (limited liability company), based in Poznań.

1.2. The terms used herein, capitalized mean:

  • 1.2.1. Organizer - E-commerce Vienna Expo sp. z o.o. (limited liability company) with its registered seat in Poznań (postal code 60-805), ul. Niecała 3/3, entered into the register of entrepreneurs of the National Court Register under KRS number 0001273298 whose registration files are kept by the District Court for Poznań - Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register using the given 7792612997 tax identification number and REGON number 545990704; Address for correspondence with the Organizer: ul. Niecała 3/3, 60-805 Poznań; Email Address: hello@ecommercevienna.com

  • 1.2.2. Fair - held by the Organizer of E-commerce Vienna Expo, which will take place in Vienna at the Austria Center Vienna, Bruno-Kreisky-Platz 1, 1220 Vienna, Austria (Level 0 and Level 1), on 14th October 2027, from 9:00 AM to 5:00 PM;

  • 1.2.3. Regulations - the present document constituting the general conditions of the Agreement;

  • 1.2.4. Exhibitor - a natural person, legal person or entity without legal personality, which conducts business activity: related to e-commerce, in particular providing electronic services, whose offer is addressed to operators of online shops or who in the course of its business intends to start running or managing an online store or making offers to entities engaged in these activities;

  • 1.2.5. Expo Area - the areas of the Austria Center Vienna, Bruno-Kreisky-Platz 1, 1220 Vienna, Austria (Level 0 and Level 1) made available by the Organizer for the Fair

  • 1.2.6. Exhibition space- an exhibition space located in the Expo Area including furnishing, wi-fi, electricity;

  • 1.2.7. Agreement – an agreement concluded on the terms specified in the Regulations between the Organizer and the Exhibitor, defining the rights and obligations of the Organizer and the Exhibitor;

  • 1.2.8. Fair Website - made available by the Organizer on the Internet at https://ecommercevienna.com website enabling inter alia conclusion of the Agreement between the Organizer and the Exhibitor;

  • 1.2.9. Visitor - a natural person who is neither an Exhibitor nor a representative of the Organizer, but who is present in the Expo Area during the Fair.

  • 1.2.10. Additional Services - above-standard benefits provided by the Organizer not falling within any of the categories of Exhibition space, individually agreed with the Exhibitor, in particular as to their scope and remuneration payable to the Organizer.

  • 1.2.11. Full print stand booth - solid arrangement of the Exhibition space, consisting of: Full print back wall, branded counter, carpet flooring and leaflets holder. The service is not included in the basic Exhibitor package, and the service has to be ordered additionally by the Exhibitor.

  • 1.2.12. Exhibitor Manual & Technical Guidelines - a document prepared by the Organizer containing the technical and organizational details of the Fair (in particular stand construction rules, the height limit for each Exhibition space, the assembly and disassembly schedule, accreditation and service orders), made available to the Exhibitor electronically no later than 14 July 2027. The Exhibitor Manual & Technical Guidelines specifies the obligations set out in the Regulations and does not extend them.

2. Obligations of the Organizer

2.1. Organizer provides Exhibitors on the terms specified in the Regulations:

2.1.1 Exhibition space in a category chosen by the Exhibitor, categories of Exhibition space are specified on the Fair website,

2.1.2 advertising and marketing services as referred to Section 10 below,

2.1.3 services of Account Manager as referred to Section 10 below.

2.2. The Organizer provides Exhibitors with Additional Services related to the Fair, provided that the scope of Additional Services and remuneration payable to the Organizer is previously agreed. The construction, setup, and furnishing of the booth, including all structural elements and equipment beyond the standard furniture specified in § 2.1.1 of the Exhibitor Agreement, shall be the sole responsibility and obligation of the Exhibitor. No additional construction materials, fixtures, or furnishings beyond those standard items shall be supplied by the Organizer as part of the standard booth package. Should the Exhibitor require additional booth equipment, services, or booth arrangement elements, such items may be ordered via the Exhibitor Platform, subject to the terms, availability, and pricing specified therein. Unless such items are ordered, the Exhibitor assumes full responsibility for all booth construction and equipment at its own cost and risk.

3. Conclusion of the Agreement

3.1. The Agreement is concluded by signing a written copy of the Participation Agreement.

4. Remuneration

4.1. Organizer under the Agreement shall be entitled to remuneration in the amount specified in the current price list available on the Fair Website. The total remuneration consists of:

4.1.1. Exhibition space fee (amount of Exhibition space fee depends on the type of the exhibition space booked),

4.1.2.Registration fee (covering costs of advertising, marketing, Account Manager services and registration)

  • 1050 EUR for a 2 sqm stand

  • 1260 EUR for a 6 sqm stand

  • 1750 EUR for a 9 sqm stand

  • 2730 EUR for an 18 sqm stand

  • 4130 EUR for a 36 sqm stand

  • 6230 EUR for a 54 sqm stand

4.1.3. Additional Services fees.

4.2. Upon the conclusion of the Agreement the Exhibitor is obliged to pay the Organizer for services provided by the Organizer under the Agreement, including the Exhibition Space, services specified in Section 2.1.2 and 2.1.3 and Additional Services as specified in the Participation Agreement.

4.3. Exhibitor informs that the prices of Exhibition Space depend on tranche pricing, within the scope of which the Exhibitor enters into an Agreement, in accordance with the principle that the later the Agreement is concluded the higher the price is. The price changes do not apply to the Agreements concluded before the announcement of price list changes on the Fair Website.

4.4. The Organizer shall send a proforma invoice to the Exhibitor's email address provided during the registration, whereas after the payment is completed, the Organizer shall issue and send invoice to the email address provided during registration.

4.5. The Exhibitor is obliged to make the payment to the account of the Organizer indicated on the proforma invoice within 7 (seven) days from the date of conclusion of the Agreement.

4.6. If the total payment is not received by the due date as outlined in paragraph 4.5, the Organiser reserves the right to impose a late fee of 3% of the outstanding invoice for each additional week (7 days) of delay.

4.7. The payment date shall be the date of the acceptance of the bank account of the Organiser.

4.8. Exhibitor authorizes the Organizer to issue VAT invoices and proforma VAT invoices electronically and transmit them as a file in PDF format, to the email address of the Exhibitor provided during registration on the Fair Website.

4.9. An exhibitor who failed to make timely payment of all remuneration due to the Organizer is entitled to conclude another Agreement with the Organizer, but only within successive tranche pricings. However, if the previous Agreement was concluded in the last tranche pricing the Exhibitor is entitled to its conclusion at the same tranche.

5. Termination of the Agreement

5.1. Each Exhibitor may, without giving any reason, terminate the Agreement in writing, without notice.

5.2. In the event of termination of the Agreement by the Exhibitor, the Exhibition space fee is refunded as follows:

5.2.1. In the event of termination of Agreement by the Exhibitor up to 90 days before the event the Organizer returns 100% of the Exhibition space fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.2.2. In the event of termination of Agreement by the Exhibitor between 89 and 75 days before the event the Organizer returns 75% of the Exhibition space fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.2.3. In the event of termination of Agreement by the Exhibitor between 74 and 60 days before the event the Organizer returns 60% of the Exhibition space fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.2.4. In the event of termination of Agreement by the Exhibitor between 59 and 45 days before the event the Organizer returns 25% of the Exhibition space fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.2.5. In the event of termination of Agreement by the Exhibitor between 44 and 40 days before the event the Organizer returns 10% of the Exhibition space fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.2.6. In the event of termination of Agreement by the Exhibitor 39 days or fewer before the event the Organizer does not return the payment made as remuneration for Exhibition space, whilst retaining 100% (one hundred percent) of the amount paid as handling fee. Payment for services included in the Registration fee already provided (including partial performance) shall not be returned. Payment for other services will be refunded in accordance with the provisions of paragraph 5.4 and 5.5.

5.3. The Organizer reserves the right to cancel, postpone or close the Fair for visitors for reasons beyond his control, especially because of the insufficient number of participants, and also due to reasons of force majeure, as well as due to the threat to public health (e.g. epidemiologic threat).

5.4. If the Exhibitor decides to cancel the booking of the Additional Services, other than the Full print stand booth:

5.4.1. up to 120 days before the event, 80% of the amount paid shall be returned to the Exhibitor,

5.4.2 up to 90 days before the event, 20% of the amount paid shall be returned to the Exhibitor,

5.4.3 up to 60 days before the event, 100% of the amount paid will be retained as the handling fee.

5.5. If the Exhibitor decides to cancel the booking of Full print stand booth:

5.5.1. up to 40 days before the event, 90% of the amount paid shall be returned to the Exhibitor,

5.5.2. after 26 August 2027, the Organizer does not return the payment made as a Full print stand booth fee.

5.6. In case of the postponement of the Fair:

5.6.1. The Organizer informs the Exhibitor immediately by email or in writing (“Postponement notice”),

5.6.2. Within 14 days after receiving the Postponement message, The Exhibitor is entitled to:

5.6.2.1. Terminate the Agreement in writing or by email, and receive refund of 100% of the Exhibition space fee; the refund shall be made within 30 days after receiving by the Organizer the acceptance of corrective invoice; Reservation fee shall not be returned;

5.6.2.2. Cancel (by email send at: hello@ecommercevienna.com) his participation in upcoming edition of the Fair (on a new date of postponed Fair) and apply for the participation in next year's edition (all payments made are credited towards services related to next year’s edition), subject to payment of additional fee of 10% of payments made within term of 28 September 2027; Exhibition space category remains the same;

5.6.2.3. Leave the Postponement notice with no reply;

5.6.3. No reply to the Postponement notice within the 14 days term mentioned in section 5.6.2. is considered as a declaration of participation in the Fair on the day (new date) of postponed Fair; no additional payment shall be made;

5.6.4. If additional payment mentioned in section 5.6.2.2. is not made by 28 September 2027, it shall be considered as termination of the Agreement; payments already made shall be settled as follows: the Organizer returns 30% (thirty percent) of Exhibition space fee, while retaining all other payments as handling fee;

5.6.5. The Exhibitor which decided to cancel his participation in upcoming edition of the Fair (on a new date of postponed Fair), and apply for the participation in next year's edition and paid the additional fee mentioned in section 5.6.2.2 is entitled to terminate the Agreement; payments already made shall be settled as follows: the Organizer returns 10% (ten percent) of Exhibition space fee, while retaining all other payments as handling fee.

5.7. In case of cancellation of the Fair, the whole payment made for Exhibition space shall be returned to the Exhibitor, however Payment for other services - including Registration fee (advertising, marketing, Account Manager services, additional services) already provided (including partial performance) shall not be returned.

5.8. Exhibitor will be notified on canceling, postponing or closure for visitors of Fair by an email sent to the address given by the Exhibitor during the registration through the Fair Website.

5.9. The Organiser's liability under Article 495 §§ 1 and 2 of the Polish Civil Code is excluded

5.10. In case of cancellation, postponement or closure for visitors of the Fair the Organizer‘s liability for any damages towards the Exhibitor is excluded to the fullest extent permitted by law.

5.11. The Organizer reserves the right to terminate this Agreement immediately if the Exhibitor does not meet the definition mentioned in section 1.2.4 of the Regulations.

5.12. Regardless of the above, the Organizer is entitled to terminate the Agreement within 10 days from the date of its conclusion without giving any reason.

5.13. Afterparty tickets purchased for events as part of the Expo (including the afterparty) are final and non-refundable. This applies regardless of whether the tickets are used or not. No refunds, exchanges, or credits will be provided—not for non-attendance by the exhibitor, nor for other circumstances such as cancellation or illness. Unused tickets expire irrevocably.

6. Liability of the Organizer

6.1. Subject to the provisions of Section 5 above the Organizer shall be liable for non-performance or improper performance of the Agreement, only to the amount of the actual damages suffered by the Exhibitor limited to the amount paid by the Exhibitor as a remuneration.

6.2. The Organizer is not liable for lost profits of the Exhibitor.

6.3. The Organizer is not liable for any damage caused to Exhibitors by other Exhibitors or other third parties.

6.4. The Organizer is not liable for any of the objects left by the Exhibitor at the Expo Area, in particular in the Exhibition space, including loss or damage.

6.5. The Exhibitor acknowledges that, according to the venue operator (IAKW-AG), modernisation works will be carried out at the Austria Center Vienna during the Fair, in particular on Level 0 (foyers E and F and adjacent offices) and on Level 1 (foyers M and N, halls M and N and adjacent offices). The works will be visually separated from the Expo Area and carried out with the greatest possible consideration for the Fair; nevertheless, disturbances caused by noise, dust or other emissions cannot be ruled out. Such disturbances do not constitute non-performance or improper performance of the Agreement by the Organizer and do not entitle the Exhibitor to reduce the remuneration, to withdraw from or terminate the Agreement or to claim damages from the Organizer, unless the Organizer caused them intentionally or through gross negligence.

7. The terms of use of the Exhibition space.

7.1. Exhibitor may not use the Exhibition space in a manner inconsistent with their purpose, in particular the Exhibitor may not: use devices with a joint total power consumption greater than the power connections made available for the Exhibition space, place a roll-up or advertising wall with dimensions larger than those fixed for the Exhibition space of a given category within said Exhibition space. Advertising wall can be placed only in the back of the Exhibition space. It is prohibited to use coffee machines without notifying the Organizer and without Organizer's confirmation that the ordered power connection is sufficient to safely operate the device in question

7.2. In order to arrange the Exhibition space Organizer provides the Exhibitor with the Exhibition space on 13 October 2027 from 8:00 AM to 6:00 PM and on the day of the Fair from 8:00 AM, i.e. 1 (one) hour before the time of commencement of the Fair.

7.3. The Exhibitor cannot proceed with the removal of the equipment placed in the Exhibition space before 5:15 PM on 14 October 2027.

7.4. The Exhibitor may use any number of Exhibition spaces stipulated in the Agreement.

7.5. The Exhibitor can use one Exhibition space to promote single product (good or service) of the Exhibitor, whereas promotion shall be understood by: presenting an offer of a product or service; a single product (good or service) shall be understood by: a group of products offered by the Exhibitor under one brand (trademark which constitutes a distinctive sign).

7.6. Upon completion of the Fair, the Exhibitor shall remove from the Exhibition space and Expo Area, on the day of the Fair, 14 October 2027, until 11:59 PM, all the objects brought to the Expo Area by him or persons authorized by him. By prior written arrangement with the Organizer and subject to the venue's availability, remaining items may be collected on 15 October 2027 between 8:00 AM and 10:00 AM; items not collected by then are subject to point 7.7.

7.7. In the case of remaining items referred to in Section 7.6. in the Exhibition space or in any other place in the Expo Area, the Organizer will remove these things at the expense of the Exhibitor and store them at the Exhibitor’s expense and risk.

7.8. Guerrilla marketing, defined as any unauthorized promotional activities outside the Exhibitor's designated booth space—including but not limited to the distribution of flyers, leaflets, samples, or promotional materials in common areas, aisles, or other exhibitors' spaces—is strictly prohibited at the Expo. Flyer distribution is permitted solely upon purchase of the Organizer's Flyer Distribution Package. Any violation of this provision shall entitle the Organizer to impose a financial penalty of 6,000 EUR per incident.

7.9. Stand parties or hosted events on the Exhibitor's booth are permitted solely on stands of 36 sqm or larger, provided they do not interfere with the operations, access, or experience of any other exhibitors or visitors, and only upon prior written approval by the Organizer. The Exhibitor must submit a detailed request to the Organizer, including the proposed date, time, number of attendees, activities, catering, music, and any special arrangements. The specific terms and conditions of the stand party, including noise levels, safety measures, waste management, and compliance with venue regulations, shall be mutually agreed upon with the Organizer in writing prior to the event. Unauthorized stand parties are strictly prohibited and may result in penalties.

7.10. Upon completion of Fair the Exhibitor is obliged to return all items that constitute the provided by the Organizer equipment of Exhibition space without deterioration exceeding the effects of normal use.

7.11. No elements of the booth arrangement / exhibition space design are allowed to protrude beyond the designated borders of the exhibition space (1m x 2m for 2m2 space, 2m x 3m for 6m2 space, 3m x 3m for 9m2 space, 6m x 3m for 18m2, 6m x 6m for 36m2 and 6m x 9m for 54m2 respectively. The corners of the exhibition space will be marked).

7.12. The Exhibitor agrees to comply with the stand construction regulations outlined in this agreement and the Exhibitor Manual & Technical Guidelines. These regulations include, but are not limited to: back walls and banners may reach a maximum height of 2.4 meters on Level 1 and 2.8 meters on Level 0 (lower limits apply in the lower areas of the Entrance Hall: 2.6 m / 2.4 m; the exact limit for each exhibition space is stated in the Exhibitor Manual & Technical Guidelines); side walls may be up to 1.2 meters high only if they are directly adjacent to another exhibition space. No objects or structures creating physical barriers or obstructing the view between neighboring exhibition spaces are allowed without prior approval. The Organizer reserves the right to require the Exhibitor to immediately modify or remove any non-compliant objects on-site and/or to impose financial penalties for violations. The height limits stated in the Exhibitor Manual & Technical Guidelines follow the venue's Exhibition Guidelines and admit no exceptions; no approval procedure for higher structures is available.

7.13. Basic cleaning of the aisles and common areas is provided by the venue. The Exhibitor shall be solely responsible for keeping its booth clean and for the collection and disposal of all waste generated on its booth during assembly, the Fair and disassembly, in compliance with venue regulations. Additional stand cleaning or waste disposal can be ordered exclusively through the Organizer (Account Manager) by the deadline stated in the Exhibitor Manual & Technical Guidelines, which shall not be earlier than 30 days before the Fair; the Organizer places the order with the venue and invoices the Exhibitor for the service. Orders placed directly with the venue will not be executed. Failure to comply may result in cleaning or disposal costs and penalties being charged to the Exhibitor.

7.14. The Exhibitor, its staff, co-exhibitors and contractors are bound by the House Rules of Austria Center Vienna (IAKW-AG), available at https://acv.canto.global/b/PE74S, and the Exhibitor Manual & Technical Guidelines. In case of conflict, the stricter rule applies. The Exhibitor is liable under Austrian law for any damage to the Venue, its furnishings and equipment caused by the Exhibitor or persons acting on its behalf.

7.15. Within its own Exhibition space, the Exhibitor may sell products and distribute brochures, flyers and other promotional materials; the written approval of the venue operator (IAKW-AG) under section 13 of the House Rules covers EVE and its Exhibitors. Distribution outside the Exhibition space is governed by point 7.8. Any permits, taxes or regulatory requirements applicable to such activities are the sole responsibility of the Exhibitor.

7.16. During assembly and disassembly, access to the Expo Area is granted only to persons holding a badge or accreditation issued by the Organizer, and only within the assembly and disassembly times. The Exhibitor registers its staff and contractors through the Organizer's accreditation system by the deadline stated in the Exhibitor Manual & Technical Guidelines, which shall not be earlier than 30 days before the Fair.

8. Co-Exhibitors

8.1. A co-exhibitor is an independent company, individual, or entity that participates in the exhibition alongside the main exhibitor. The co-exhibitor has its own business activities and will be showcased as a separate entity at the stand of the main exhibitor.

8.2. Co-exhibitors are considered independent participants of the event and may present their own products or services, provided they comply with the event's guidelines and standards.

8.3. All co-exhibitors must be registered separately through the main exhibitor’s registration process, with relevant information provided to the Organizer.

8.4. Co-exhibitors must pay the applicable fees as outlined in the pricing structure.

8.5. The following pricing options apply for co-exhibitors, based on the size of the main exhibitor’s stand:

8.5.1. Startup 2sqm: Co-exhibitor option is not available. 8.5.2. Startup Plus 6sqm: Co-exhibitor option is not available. 8.5.3. 9sqm: Co-exhibitor option is not available. 8.5.4. 18sqm: Up to one co-exhibitor allowed, with an additional fee of €2500. The co-exhibitor receives 2 additional representative passes. 8.5.5. 36sqm: Up to two co-exhibitors are allowed, with an additional fee of €2500 for each co-exhibitor. Each co-exhibitor receives 4 additional representative passes. 8.5.6. 54sqm: Up to three co-exhibitors are allowed, with an additional fee of €2500 for each co-exhibitor. Each co-exhibitor receives 4 additional representative passes.

8.6. Co-exhibitors will have the same access rights as the main exhibitor, including access to exhibition areas and related services.

8.7. The co-exhibitor is responsible for adhering to all regulations and guidelines of the event, including setup, presentation, and compliance with health and safety standards.

8.8. Without the formal registration of a co-exhibitor, it is not permitted for anyone to register representatives or staff from another company that is not officially an exhibitor. Only registered co-exhibitors may designate representatives for the stand.

9. Contractual Penalties

9.1. In the event of a breach by the Exhibitor of the provisions of paragraphs. 7.1. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 50% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.2. In the event of a breach of the provisions of paragraphs. 7.3. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 25% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.3. In the event of a breach of the provisions of paragraphs. 7.5. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 25% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.4. In the event of a breach of the provisions of paragraphs. 7.6. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 50% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.5. In the event of a breach of the provisions of paragraphs. 7.8. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 50% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.6. In the event of a breach of the provisions of paragraphs. 7.10. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 50% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.7. In the event of a breach of the provisions of paragraphs. 7.11. the Exhibitor shall pay the Organizer, on first call, a contractual penalty of 50% of the payment mentioned in paragraph 4.1 of the Regulations, for each act of breach.

9.8. The Organizer reserves the right to seek damages in the amount exceeding the amount of contractual penalties.

10. Registration, Advertising and Marketing Services, Account Manager Services

10.1. The Organizer, within the Registration fee after conclusion of the Agreement, registers Exhibitor in the Organizer's CRM system without delay.

10.2. The Organizer, within the Registration fee, provides Exhibitors within the Fair Website Exhibitor’s profile available for users of the Fair Website.

10.3. The Exhibitor undertakes to complete the profile with all the information required by the Organizer. In particular submitting: a logo to the profile, information about its business, as well as preparing and adding the information on the special offer for Visitors in the profile.

10.4. The Organizer reserves the right not to make the Exhibitor's profile available to the users of Fair Website if the Exhibitor fails to perform any of the duties set out in Section 10.3.

10.5. The data submitted by the Exhibitor as part of the profile, ie. name, logo and description of the activities will be presented by the Organizer in the Virtual Catalogue of Exhibitors accessible on the Fair Website.

10.6. The Exhibitor, upon the conclusion of the Agreement, grants the Organizer free, territorially unlimited license for the period from the date of conclusion of the Agreement until 26 October 2027 to use the materials placed within Exhibitor’s profile to promote Fair, including its further editions, the media, in particular in the press, radio, television, within the Fair Website, in transmissions directed to the general Internet users by any means of communication within the network, in email messages, as well as to promote the activities of the Organizer within the scope described above.

10.7. The Organizer, upon the conclusion of the Agreement, grants the Exhibitor, within Registration fee, territorially unlimited license for the period from the date of conclusion of the Agreement until 31 January 2029 to use the trade mark “E-commerce Vienna Expo” to promote Exhibitors participation in Fair, in any media, in particular in the press, radio, television, in transmissions directed to the general Internet users by any means of communication within the network, in email messages

10.8. In any case related to the Agreement or Fair the Exhibitor may contact the Account Manager, who shall provide any information or support needed.

11. The activities of third parties

11.1. During the Fair the Organizer is responsible for the operational management of the Expo Area, within the limits of the venue rental agreement, the General Terms and Conditions (AVB) and House Rules of Austria Center Vienna (IAKW-AG) and the applicable safety requirements. On this basis the Organizer decides on access to the Expo Area and on the allocation of exhibition spaces and grants access only to Exhibitors and their authorized representatives, Visitors and the Organizer's own employees and associates.

11.2. Staying of persons other than Exhibitors, their authorized representatives, Visitors and employees or associates of the Organizer in the Expo Area during the Fair is prohibited.

11.3. If not agreed otherwise, running in the Expo Area during the Fair any business, including sale or provision of services for Exhibitors or Visitors, paid or unpaid, requires the prior written under pain of nullity consent of the Organizer.

11.4. Taking pictures and recording video or sound at the Expo Area during the Fair requires the prior written, under pain of nullity, consent of the Organizer. The Exhibitor may take pictures and record video and sound within its own Exhibition space without separate consent. The Exhibitor is solely responsible for obtaining any consents required from visitors, speakers or other persons being recorded and for compliance with applicable data protection, personality and third-party rights.

12. Jurisdiction

12.1. Any disputes between Exhibitors and Organizer shall be solved amicably, and if there is no agreement between them, the dispute will be settled by court of law competent ratione loci for the Organizer.

13. Governing law

13.1. The governing law shall be the Law of the Republic of Poland.

14. Entry into force and amendments to the Regulations

14.1. Regulations come into force on 1st October, 2026.

14.2. The Organizer reserves the right to change the Regulations, the revised Regulations will apply to contracts concluded before the amendments’ date of entry into force.

14.3. Amendments to the Regulations come into force on the date of their publication on the Fair Website.